Young people exploring things they find difficult, with a trained counsellor, and receiving support to make positive decisions and changes.
The Listening Space is our counselling service for young people. It is open to any young person of secondary school age who wants to talk through anything that’s concerning them, privately with a qualified counsellor.

Learn more about The Listening Space below or contact us if you would like to find out more.

The Listening Space is our counselling service for young people. It is open to any young person of secondary school age who wants to talk through anything that’s concerning them, privately with a qualified counsellor.

Learn more about The Listening Space below or contact us if you would like to find out more.

Questions & Answers

What happens in counselling?

Counselling gives you a safe place to talk about anything that’s worrying you in your life. It is an opportunity for you to talk about your worries and experiences and think about how to manage these in new ways.

Counselling is confidential, which means the conversation you have with your counsellor will be private unless they are concerned you may be at risk of harm.

Your counsellor will listen carefully to you without taking sides. They will not tell you what to do or how to live your life but will help you look at your choices and support you to make your own decisions.

Counselling with The Listening Space is free.

Who is The Listening Space for?
The Listening Space is for any young person of secondary school age (11-18 years) who would like to talk in private about something that they are finding worrying or difficult. It could be feeling anxious or low, something that’s happening in school or in your family, or something else.
How do I see a counsellor?

Anyone can contact us to ask about The Listening Space. If you (as a young person) want to see a counsellor:

  1. You, or an adult you trust, contact us by phone: 028 9066 4300 or email: listening@thebighouse.org.uk 
  2. We will send you, or your trusted adult, a form to fill out and send back to us;
  3. We will contact you and arrange your first appointment to see a counsellor.

In your first appointment, you and the counsellor will decide if counselling is a good idea for you. 

Where and when does counselling take place?

There are currently two Listening Space locations:

Sessions last about 50 minutes and the number of sessions will be agreed between you and your counsellor.

What if it's urgent?

You can get support straight away by calling Childline free on 0800 1111 or chatting with them using their 1-2-1 Counsellor Chat

If you are hurt or there is an immediate risk of harm to you or someone else, we recommend going to a hospital Accident & Emergency Department.

Is the Listening Space just for Christians?
No, The Listening Space is for any young person regardless of their beliefs or background. The Big House (which runs The Listening Space) is a Christian charity which works closely with churches and our counsellors are Christians, but they will only discuss Christian beliefs if you ask them to.
Can I talk about my Christian faith with a counsellor?
All of our counsellors are Christians and so if you have a question that relates to Christian faith they will be happy to discuss it with you, but only if you want to.
I have another question...
Please contact us using the email form below or give us a call on 028 9066 4300 and we will do our best to answer your question (providing it’s about The Listening Space and not your maths homework!)

Contact The Listening Space

by Phone

028 9066 4300

There will normally be someone able to answer your call Mon-Thur from 9.30am until 1pm, but if not or at other times please do leave a message or send us an email and we will get back to you.

by Email

“She (counsellor) really listened to me, and for the first time ever I felt understood.”

“I feel very confident now about problems in my life and only because of counselling”

“I was able to stop self-harming, I didn’t think I ever would.”